Effective Date: 21 August 2026
Last Updated: 21 August 2026
Welcome to Aarogya Dairy Farm.
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of the Aarogya Dairy Farm website, https://aarogyadairyfarm.com/, and your purchase of products through the website.
By accessing our website, creating an account, placing an order, or purchasing products through our website, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use the website or place an order through it.
The website is operated by:
Legal Name: OM BEER
Trade Name: AAROGYA DAIRY FARM
Business Constitution: Proprietorship
GSTIN: 06BIYPB5810J1Z1
Registered Business Address:
TF-01, 3rd Floor, Parsvnath City Mall, Sector-12,
Bata Chowk, Faridabad, Haryana – 121003, India
Email: info@aarogyadairyfarm.com
Phone: 8920150450
Website: https://aarogyadairyfarm.com/
By using this website, you represent that:
The information you provide to us is accurate and complete.
You are legally capable of entering into a binding transaction under applicable law.
You will use the website only for lawful purposes.
You will not misuse, disrupt or attempt to gain unauthorized access to the website or its systems.
If you are purchasing on behalf of another person or entity, you confirm that you have the authority to do so.
You agree not to:
Use the website for unlawful or fraudulent purposes.
Attempt to gain unauthorized access to the website, server or related systems.
Introduce malicious code, viruses or other harmful material.
Interfere with the operation or security of the website.
Copy, reproduce or commercially exploit website content without authorization.
Use automated systems to scrape, copy or collect website information without our written permission.
Impersonate another person or provide false information.
Use the website in a manner that may harm Aarogya Dairy Farm or its customers.
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect the website, our business, customers or other users.
We make reasonable efforts to ensure that product descriptions, photographs, prices, availability and other information displayed on the website are accurate.
However:
Product photographs may vary slightly from the actual product.
Packaging may change from time to time.
Product availability may change without prior notice.
Product specifications may be updated where reasonably necessary.
Fresh dairy products may naturally vary in appearance, consistency or other characteristics.
We do not intend for website content to override mandatory information or rights available to consumers under applicable law.
For packaged products, customers should refer to the product packaging and applicable labels for information such as ingredients, net quantity, storage instructions, batch information, best-before/use-by information and other mandatory declarations.
Certain products sold through our website are fresh and perishable dairy products.
Fresh products are prepared, packed and/or dispatched for delivery within a limited period.
Customers are responsible for:
Providing an accurate delivery address and contact number.
Being reasonably available to receive the order.
Following applicable storage instructions.
Consuming products within the recommended period.
Following product-specific handling and storage instructions.
Fresh/perishable products generally cannot be returned merely because of a change of mind or taste preference.
Issues concerning damaged, leaking, spoiled, incorrect or otherwise unsuitable products should be reported promptly in accordance with our Refund and Returns Policy.
Product availability and delivery may depend on the customer’s location.
Certain products may be available only in specified delivery areas.
We reserve the right to restrict the sale or delivery of particular products to locations where we are unable to safely or reliably provide the relevant product.
The applicable delivery area, charges and availability may be displayed during the ordering process.
An order may not be accepted or fulfilled if the delivery address falls outside the applicable service area.
Certain website features, including order management, may require you to create a customer account.
When creating an account, you agree to provide accurate and current information.
You are responsible for:
Maintaining the confidentiality of your login credentials.
Keeping your account information accurate.
Not sharing your account credentials with unauthorized persons.
Informing us if you suspect unauthorized access to your account.
We may suspend or restrict an account where reasonably necessary to prevent fraud, misuse, security risks or violation of these Terms.
When you place an order through our website, you are making a request to purchase the selected products.
An order may be subject to:
Product availability
Delivery-area availability
Verification of order information
Payment authorization
Pricing and inventory checks
Other operational requirements
An order confirmation does not necessarily guarantee fulfilment if circumstances arise that prevent us from supplying the ordered product.
If we are unable to fulfil an accepted order, we will communicate the relevant cancellation and refund arrangements as applicable.
Product prices displayed on the website are stated in Indian Rupees (INR).
Applicable taxes and other mandatory charges will be displayed or reflected in the applicable price/checkout information as required.
Delivery or other applicable charges may be added where relevant and should be displayed before completion of the order.
We make reasonable efforts to ensure that prices are accurate. If a material pricing error occurs, we may contact you before fulfilment to confirm whether you wish to proceed at the correct price.
If an order cannot reasonably be fulfilled because of a pricing error, we may cancel the affected order and provide an applicable refund for any amount already paid.
We accept online payments through Razorpay and other payment methods that may be made available on the website.
When making a payment, you agree to provide accurate payment and billing information.
Payment processing may be subject to the terms, conditions and privacy practices of the relevant payment service provider.
We do not directly control the processing systems operated by third-party payment providers.
If a payment is unsuccessful, the order may not be processed until successful payment confirmation is received.
After placing an order, you may receive an order confirmation by email, WhatsApp, SMS or other available communication channels.
Order confirmation may include:
Order number
Products ordered
Quantity
Price
Delivery information
Payment status
Other relevant order details
Customers should review their order confirmation and contact us promptly if any information appears incorrect.
You may request cancellation of an order before it has been dispatched.
Because certain products are fresh and perishable, cancellation may not be possible once an order has entered preparation or dispatch.
To request cancellation, contact:
Email: info@aarogyadairyfarm.com
Phone: 8920150450
Cancellation and refund eligibility will be governed by our Refund and Returns Policy and applicable law.
Refunds, returns and replacements are governed by our Refund and Returns Policy.
Because certain Aarogya Dairy Farm products are fresh/perishable food products, different return conditions may apply to fresh dairy products and sealed/non-perishable products.
Nothing in these Terms is intended to exclude or restrict any consumer rights available under applicable law.
We will make reasonable efforts to deliver orders within the delivery period communicated at the time of purchase or otherwise communicated to you.
Delivery times may be affected by:
Customer availability
Incorrect or incomplete address information
Weather
Traffic
Local restrictions
Delivery partner issues
Product availability
Events beyond our reasonable control
For fresh dairy products, timely delivery is particularly important and delivery arrangements may therefore vary depending on the product and location.
If an order cannot be delivered because the customer provides an incorrect address, is unavailable to receive the order, or otherwise prevents delivery, the applicable resolution will depend on the circumstances and the nature of the product.
Customers are responsible for providing a complete and accurate delivery address and contact number.
We are not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.
If you need to change your delivery address after placing an order, contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or dispatched.
Customers are encouraged to inspect their order promptly after delivery.
If a product appears:
Damaged
Leaking
Tampered with
Spoiled
Incorrect
Missing
Otherwise unsuitable
please contact us promptly and, where applicable, provide photographs or videos of the product and packaging.
Please refer to our Refund and Returns Policy for applicable reporting periods and procedures.
From time to time, we may offer promotional discounts, coupons, bundles or other promotional offers.
Promotional offers may:
Have a specified validity period.
Be limited to particular products.
Be limited to one use per customer.
Be subject to minimum order values.
Not be combined with other offers unless expressly stated.
Be subject to additional terms communicated with the offer.
We reserve the right to withdraw or modify a promotional offer where reasonably necessary, subject to applicable law.
By placing an order or creating an account, you may receive transactional communications relating to:
Orders
Payments
Delivery
Account activity
Customer support
Important service updates
Where you have provided appropriate consent or where otherwise permitted by applicable law, we may also send promotional communications through WhatsApp or other channels.
You may opt out of promotional communications at any time.
Opting out of promotional communications will not prevent essential transactional communications required to process or fulfil an order.
We may use WhatsApp for customer support, order-related communication, delivery updates and promotional communications.
Promotional WhatsApp communications will be sent subject to applicable consent and communication requirements.
You may request to stop receiving promotional WhatsApp messages by contacting us or using the applicable opt-out mechanism provided in the communication.
Your use of the website is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store and disclose personal information and how cookies, analytics and advertising technologies may be used.
By using the website, you acknowledge that you have reviewed our Privacy Policy.
Our website may use cookies and similar technologies for:
Essential website functionality
Customer accounts
Shopping cart and checkout
Analytics
Advertising
Conversion measurement
Website performance
Marketing
We may use services including Google Analytics, Google Ads and Meta advertising technologies.
Where required by applicable law, appropriate consent will be obtained for non-essential cookies and tracking technologies.
Please refer to our Privacy Policy and Cookie Policy for further information.
Unless otherwise stated, the content of this website, including:
Logos
Brand names
Product photographs
Product descriptions
Graphics
Text
Website design
Videos
Illustrations
Other original content
is owned by or licensed to Aarogya Dairy Farm and is protected by applicable intellectual property laws.
You may use the website and its content for personal, non-commercial purposes in connection with your use of our services.
You may not reproduce, distribute, modify, publish, sell or commercially exploit website content without our prior written permission, except where permitted by applicable law.
If you submit reviews, comments, photographs, feedback or other content through the website or our communication channels, you agree that:
The content is accurate to the best of your knowledge.
You have the right to submit the content.
The content does not violate the rights of another person.
The content is not unlawful, abusive, misleading, defamatory or fraudulent.
Where permitted by applicable law, you grant Aarogya Dairy Farm a non-exclusive right to use submitted content for legitimate business purposes, including displaying customer reviews or feedback.
We reserve the right to remove content that violates these Terms or applicable law.
Our website may use or integrate with third-party services, including:
Razorpay
Google Analytics
Google Ads
Meta/Facebook/Instagram services
Hosting and technology providers
Delivery/logistics providers
Third-party services may have their own terms, privacy policies and practices.
Aarogya Dairy Farm is not responsible for the independent operation, availability or policies of third-party services.
We aim to keep the website available and functioning properly, but we do not guarantee that:
The website will always be available.
The website will always operate without interruption.
All website content will always be error-free.
All features will always be available.
The website will be free from technical defects or security vulnerabilities.
We may temporarily suspend or modify the website for maintenance, upgrades, security or other operational reasons.
The website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, availability or other information.
We reserve the right to correct such errors and update website information when identified.
If an error materially affects an order that has already been placed, we will take reasonable steps to communicate with the affected customer and provide an appropriate resolution.
You agree not to use the website to:
Commit fraud.
Violate any applicable law.
Attempt unauthorized access.
Interfere with website security.
Upload malicious software.
Scrape or systematically collect website content without authorization.
Misuse promotional codes or offers.
Create fraudulent accounts.
Place orders using another person’s payment information without authorization.
Abuse customer support or delivery services.
Engage in conduct that may harm Aarogya Dairy Farm or other customers.
We may take appropriate action where misuse or unlawful activity is identified.
To the extent permitted by applicable law, Aarogya Dairy Farm will not be liable for losses arising solely from:
Events beyond our reasonable control.
Customer-provided incorrect information.
Unauthorized use of a customer’s account resulting from the customer’s failure to protect account credentials.
Third-party service interruptions.
Internet or telecommunications failures.
Delivery delays caused by circumstances beyond our reasonable control.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
Nothing in these Terms is intended to exclude, restrict or reduce statutory consumer rights.
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, which may include:
Natural disasters
Severe weather
Floods
Fire
Government restrictions
Public emergencies
Epidemics or pandemics
Strikes or labour disruptions
Transportation disruptions
Power or internet outages
Delivery network disruptions
Other circumstances beyond our reasonable control
Where reasonably possible, we will communicate material disruptions affecting an order.
These Terms are intended to operate consistently with applicable Indian consumer protection and e-commerce laws.
The Consumer Protection (E-Commerce) Rules, 2020 apply to goods and services bought or sold through digital or electronic networks and cover e-commerce retail activities.
We do not intend to:
Adopt unfair trade practices.
Misrepresent products.
Unlawfully restrict consumer rights.
Refuse a remedy where a consumer is legally entitled to one.
Use contractual terms that unlawfully override mandatory consumer protections.
Where these Terms conflict with a mandatory provision of applicable law, the mandatory legal provision will prevail to the extent of the conflict.
We maintain a mechanism for customers to raise complaints or concerns regarding orders, products, services or website-related matters.
Under the Consumer Protection (E-Commerce) Rules, e-commerce entities are required to establish a grievance redressal mechanism and appoint a grievance officer, with the relevant contact details displayed on the platform.
Grievance Contact: Aarogya Dairy Farm
Email: info@aarogyadairyfarm.com
Phone: 8920150450
Registered Address:
TF-01, 3rd Floor, Parsvnath City Mall, Sector-12,
Bata Chowk, Faridabad, Haryana – 121003, India
We will acknowledge and address consumer grievances in accordance with applicable law.
These Terms and your use of the website are governed by the laws applicable in India.
Subject to applicable consumer protection laws and the jurisdiction of competent consumer forums/commissions, disputes relating to these Terms or your use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the business.
Nothing in this section limits any statutory right a consumer may have to approach a competent consumer dispute redressal forum or commission.
We may update these Terms and Conditions from time to time to reflect changes to:
Our products and services
Website functionality
Payment and delivery arrangements
Business practices
Applicable laws and regulations
When we make material changes, we may update the “Last Updated” date displayed at the beginning of this page.
Your continued use of the website after an updated version is published constitutes acceptance of the updated Terms to the extent permitted by applicable law.
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where legally possible.
The remaining provisions will continue to remain in effect.
These Terms, together with our Privacy Policy, Refund and Returns Policy, Shipping & Delivery Policy, Cookie Policy and any other policies expressly incorporated into these Terms, constitute the terms governing your use of the website and purchase of products from Aarogya Dairy Farm.
If you have questions regarding these Terms and Conditions, please contact:
Aarogya Dairy Farm
Legal Name: OM BEER
Business Constitution: Proprietorship
Registered Address:
TF-01, 3rd Floor, Parsvnath City Mall, Sector-12,
Bata Chowk, Faridabad, Haryana – 121003, India
Email: info@aarogyadairyfarm.com
Phone: 8920150450
Website: https://aarogyadairyfarm.com/
Last Updated: 21 August 2026
