Privacy Policy

Privacy Policy

Effective Date: 21 August 2026
Last Updated: 21 August 2026

Aarogya Dairy Farm (“Aarogya Dairy Farm”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of customers and visitors who use our website, aarogyadairyfarm.com.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, with whom it may be shared, how we protect it, and the choices and rights available to you.

By accessing or using our website, creating an account, placing an order, contacting us, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Aarogya Dairy Farm

Legal Name: OM BEER
Trade Name: AAROGYA DAIRY FARM
Business Constitution: Proprietorship
GSTIN: 06BIYPB5810J1Z1
Registered Business Address:
TF-01, 3rd Floor, Parsvnath City Mall, Sector-12,
Bata Chowk, Faridabad, Haryana – 121003, India

Email: info@aarogyadairyfarm.com
Phone: 8920150450
Website: https://aarogyadairyfarm.com/

For privacy-related questions, requests or complaints, you may contact us using the above details.

2. Personal Information We Collect

We may collect personal information that you provide directly to us or that is generated when you use our website.

Depending on your interaction with Aarogya Dairy Farm, this may include:

2.1 Account Information

If you create an account on our website, we may collect:

  • Name

  • Email address

  • Mobile number

  • Account username or login information

  • Password or authentication-related information

  • Account preferences

  • Information associated with your account

Passwords are intended to be handled through appropriate technical security measures and should not be shared with anyone.

2.2 Order and Delivery Information

When you place an order, we may collect:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Delivery/shipping address

  • City, state and PIN code

  • Products purchased

  • Order quantity

  • Order value

  • Order date and time

  • Order status

  • Delivery-related information

  • Customer communications relating to the order

This information is required to process, fulfil and deliver your orders and provide customer support.

2.3 Payment Information

Payments on our website are processed through Razorpay.

Depending on the payment method selected, Razorpay and its relevant payment partners may process payment and transaction-related information necessary to complete the transaction.

We do not intend to store complete debit card, credit card, banking or other payment credentials on our own servers unless specifically required for a particular payment service and permitted by applicable law.

Payment processing may be subject to Razorpay’s own privacy notice and terms.

2.4 Contact and Enquiry Information

If you contact us through our website, email, phone, WhatsApp or other communication channels, we may collect:

  • Your name

  • Email address

  • Mobile number

  • Message or enquiry

  • Order-related information

  • Other information you voluntarily provide

We use this information to respond to your enquiry, provide support and communicate with you.

2.5 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location information

  • Pages visited

  • Website interactions

  • Date and time of visits

  • Referring website or campaign

  • Device and browser identifiers

  • Cookies and similar technologies

This information may be used for website functionality, security, analytics, advertising measurement and website improvement.

3. How We Use Personal Information

We may use personal information for the following purposes:

  • Creating and managing customer accounts

  • Processing and fulfilling orders

  • Processing payments

  • Arranging delivery

  • Providing customer service and support

  • Responding to enquiries

  • Communicating about orders and deliveries

  • Sending service-related communications

  • Sending promotional WhatsApp messages where permitted and where you have provided the appropriate consent or otherwise requested such communications

  • Improving our website, products and services

  • Understanding customer and website behaviour

  • Measuring website traffic and performance

  • Measuring advertising and campaign performance

  • Running and optimizing Google Ads campaigns

  • Running and optimizing Meta advertising campaigns

  • Preventing fraud, abuse and unauthorized activity

  • Maintaining website and account security

  • Complying with legal, regulatory, tax and accounting obligations

  • Establishing, exercising or defending legal claims or rights

We aim to collect and use personal information only for purposes that are reasonably necessary and relevant to our business and services.

4. Google Analytics 4

We use Google Analytics 4 (GA4) to understand how visitors interact with our website.

GA4 may collect information relating to website visits, interactions, device and browser information, approximate location and other usage information.

We use this information primarily to:

  • Understand website traffic

  • Understand how visitors use our website

  • Improve website usability

  • Measure website performance

  • Identify trends

  • Improve our products and services

Google may process information collected through its services in accordance with its own privacy policies and terms.

5. Google Ads and Advertising Technologies

We may use Google Ads and related Google advertising technologies to advertise our products and measure advertising performance.

These technologies may use cookies or similar technologies to:

  • Measure conversions

  • Measure advertising performance

  • Understand whether visitors arrive through advertising campaigns

  • Build or use advertising audiences where applicable

  • Support remarketing or similar advertising activities

  • Improve the relevance and effectiveness of advertising

Google documents that its advertising technologies may use cookies and similar technologies for advertising, conversion measurement and campaign performance measurement.

Where required by applicable law, non-essential advertising technologies will be used only after obtaining the appropriate consent.

6. Meta / Facebook / Instagram Advertising

We may use Meta Pixel and related Meta advertising technologies on our website for advertising, conversion measurement, audience creation and campaign optimization.

Meta’s technologies may collect information about interactions with our website, including information relating to pages visited, actions taken, device information and identifiers.

We may use this information to:

  • Measure Meta advertising performance

  • Understand conversions

  • Create or use advertising audiences

  • Retarget visitors where applicable

  • Optimize advertising campaigns

  • Measure purchases and other website actions

Meta states that its Business Tools, including Meta Pixel, can be used by businesses to share information about interactions with their websites with Meta for purposes including advertising, measurement and personalization.

Where required by applicable law, non-essential Meta advertising technologies will be used only after obtaining the appropriate consent.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies may be used for different purposes, including:

Essential Cookies

These may be necessary for:

  • Shopping cart functionality

  • Checkout

  • Customer account login

  • Authentication

  • Security

  • Session management

  • Website functionality

Analytics Cookies

These may be used to understand how visitors use our website and to measure website performance, including through Google Analytics 4.

Advertising and Marketing Cookies

These may be used for:

  • Google Ads

  • Meta advertising

  • Conversion tracking

  • Remarketing

  • Audience measurement

  • Campaign optimization

Google and Meta both describe the use of cookies and similar technologies for analytics, advertising and measurement.

You may control cookies through your browser settings and, where provided, through our website’s cookie-consent controls.

We may update our cookie practices when we introduce, remove or change analytics, advertising or other website technologies.

8. Cookie Consent

We intend to provide visitors with appropriate choices regarding non-essential cookies and similar technologies.

Where applicable law requires consent before certain analytics, advertising or marketing technologies are used, we will seek the required consent before activating those technologies.

You may withdraw or change your consent where our cookie-consent mechanism provides such functionality.

Please note that disabling essential cookies may affect website functionality, including account, shopping cart or checkout features.

9. WhatsApp Communications

We may provide customer support and communicate with customers through WhatsApp.

WhatsApp may be used for purposes such as:

  • Responding to enquiries

  • Customer support

  • Order-related communication

  • Delivery-related communication

  • Product or service information

  • Promotional WhatsApp messages, where permitted

For promotional communications, we will use appropriate consent or other lawful basis as required by applicable law.

You may opt out of promotional WhatsApp communications at any time by contacting us or following the opt-out instructions provided in the communication.

Essential transactional or service-related communications may still be sent where reasonably necessary to fulfil your order or provide requested services.

WhatsApp/Meta may process information in accordance with its own privacy policies and terms.

10. Promotional Communications

We may send promotional communications through WhatsApp where you have opted in or otherwise provided permission where required.

Promotional communications may include:

  • New products

  • Product offers

  • Discounts

  • Seasonal promotions

  • Special campaigns

  • Other relevant Aarogya Dairy Farm updates

You can withdraw your marketing consent or opt out of promotional communications at any time.

Withdrawal of marketing consent will not affect processing that is necessary to complete an order or provide services you have requested.

11. Sharing of Personal Information

We may share personal information with third parties where reasonably necessary to operate our business, provide services, fulfil orders or comply with applicable law.

These parties may include:

  • Razorpay and relevant payment service providers

  • Delivery and logistics partners

  • Website hosting and technology providers

  • Google Analytics and Google advertising services

  • Meta advertising services

  • WhatsApp/Meta services

  • Customer support providers

  • Website security and fraud-prevention providers

  • IT and technical service providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where required by law

We do not sell your personal information as a standalone product.

Third-party service providers may process information according to their own privacy policies and applicable contractual or legal requirements.

12. Delivery Partners

To fulfil an order, we may provide delivery partners with information reasonably necessary to complete delivery.

This may include:

  • Customer name

  • Delivery address

  • Mobile number

  • Order information

  • Delivery instructions

We share only the information reasonably required for fulfilment, delivery and related customer service.

13. Customer Accounts

If you create an account with us, we may retain account-related information so that you can:

  • Access your account

  • View order history

  • Manage account information

  • Manage delivery information

  • Use other account-related website features

You are responsible for maintaining the confidentiality of your account credentials.

If you believe that your account has been accessed without authorization, please contact us promptly.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The purpose for which information was collected

  • Whether you maintain a customer account

  • Order and transaction requirements

  • Customer support requirements

  • Legal, tax and accounting obligations

  • Fraud prevention and security requirements

  • Dispute resolution

  • Enforcement of agreements and legal rights

When personal information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal and regulatory requirements.

15. Data Security

We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss or misuse.

These measures may include appropriate access controls, authentication, security monitoring and technical safeguards.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

16. Your Privacy Rights and Choices

Subject to applicable law, you may have rights concerning your personal information, including the ability to:

  • Request information about personal information processed by us

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

  • Withdraw consent where processing is based on consent

  • Opt out of promotional communications

  • Raise a complaint regarding our processing of personal information

To make a privacy request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests in order to protect your information and prevent unauthorized requests.

17. Withdrawal of Consent

Where we process personal information based on your consent, you may withdraw that consent, subject to applicable law.

Withdrawal of consent will not affect the lawfulness of processing that occurred before withdrawal.

If you withdraw consent for certain optional processing, some features or services may no longer be available where that processing is necessary for those features.

For example, withdrawing marketing consent will not prevent us from sending essential order or delivery communications.

18. Children’s Privacy

Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

19. Third-Party Websites and Services

Our website may contain links, integrations or services provided by third parties.

These may include payment, advertising, analytics, social media, messaging or other services.

We are not responsible for the privacy practices, security practices or content of third-party websites and services.

We encourage you to review the privacy policies and terms of third-party services before providing information directly to them.

20. International Processing

Some third-party technology, analytics, advertising, payment or messaging providers may process information outside India.

Where applicable, such processing will be subject to applicable law and the relevant service provider’s privacy and security practices.

21. Legal and Regulatory Disclosures

We may disclose personal information where reasonably necessary to:

  • Comply with applicable law or legal processes

  • Respond to lawful requests from government authorities

  • Prevent, detect or investigate fraud or security incidents

  • Protect the rights, property or safety of Aarogya Dairy Farm, our customers or others

  • Enforce our terms, policies or agreements

  • Establish, exercise or defend legal claims

22. Applicable Privacy Law

We intend to handle personal information in accordance with applicable Indian laws and regulations relating to privacy and personal data protection, including applicable provisions of the Digital Personal Data Protection Act, 2023 and the rules made under it as and when applicable to our processing activities.

The Digital Personal Data Protection framework requires organizations to provide appropriate information about the personal data collected and the purposes for which it is processed, and provides mechanisms concerning consent and data-principal rights.

Our privacy practices may be updated as applicable legal and regulatory requirements come into force or change.

23. Grievance and Privacy Contact

If you have any questions, requests, concerns or complaints regarding this Privacy Policy or our handling of personal information, please contact us:

Aarogya Dairy Farm
Legal Name: OM BEER
Email: info@aarogyadairyfarm.com
Phone: 8920150450

Registered Address:
TF-01, 3rd Floor, Parsvnath City Mall, Sector-12,
Bata Chowk, Faridabad, Haryana – 121003, India

We will review privacy-related requests and complaints and respond in accordance with applicable law.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our products or services

  • Changes to our website

  • Changes to analytics or advertising technologies

  • Changes to our payment or delivery providers

  • Changes to our data-processing practices

  • Changes to applicable laws or regulations

When we make changes, we will update the Last Updated date shown at the beginning of this Privacy Policy.

We encourage you to review this page periodically.

25. Contact Us

For any privacy-related question or request, please contact:

Aarogya Dairy Farm
Legal Name: OM BEER
Email: info@aarogyadairyfarm.com
Phone: 8920150450
Address: TF-01, 3rd Floor, Parsvnath City Mall, Sector-12, Bata Chowk, Faridabad, Haryana – 121003, India

Website: aarogyadairyfarm.com


Last Updated: 21 August 2026